Report inappropriate messages for review

​Our Google Workspace platform now enhances user safety and fosters a more respectful & secure communication environment.

We have implemented a new feature that allows users to report inappropriate messages within our workspace for review. This feature empowers each member of our team to take an active role in maintaining a positive and inclusive workspace. 

The objective of this use case is to demonstrate how we can utilize the message reporting feature in Google Chat to promote a positive and secure communication experience within the organization.

Step-by-Step Guide:

1. Identify Inappropriate Messages:

• As you engage in conversations or spaces in Google Chat, be vigilant in identifying messages that are inappropriate or violate your organization's guidelines. This could include offensive language, harassment, or any other content that goes against the organization's communication policies.

2. Report a Specific Message:

• Access Google Chat either through the dedicated app or via your Gmail account on a computer.
• Navigate to the Chat or Spaces section where the conversation containing the message is located.
• Open the specific conversation or space.
• Hover your cursor over the message that you wish to report.
• Click on "More options" (represented by three vertical dots).
• From the dropdown menu, select "Report."

3. Provide Feedback:

• After choosing to report the message, a feedback form will appear. Use this form to explain the reason for reporting the message in a clear and concise manner. Include relevant details to help the administrator understand the context of the issue.

4. Submit the Report:

• Once you have filled out the feedback form, click on "Submit report" to send the report to your organization's admin for review. 

5. Admin Review:

• The reported message is then forwarded to the organization's admin for examination. The admin will assess the situation and take appropriate actions based on the organization's policies. This may involve contacting the relevant parties, issuing warnings, or implementing further measures as needed.
  
  

By enabling this feature, we aim to promote a culture of accountability

We aim to ensure that our workspace remains a supportive and inclusive environment for all team members. We believe that fostering healthy and respectful communication plays a vital role in our collective success.

Familiarise yourselves with the guidelines

Please familiarise yourselves with our communication guidelines, which outline the expected behaviors and standards within our workspace. Together, we can create a positive and productive environment that celebrates diversity and encourages collaboration.