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3cx phone system on laptop with binary city logo
3cx mobile interface on conference call with Binary City

Powerful Communication System​


3CX is an all-in-one business phone system and contact centre — a VoIP PBX (PABX) solution.


Start Your 3CX Journey   View 3CX Editions & Licensing

Powerful Communication System
3CX is an all-in-one Business Phone System and Contact Center Solution

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   View 3CX Editions & Licensing

3cx voip business phone

Trusted by

350,000+​

companies worldwide,

including Binary City

Trusted by

350,000+​

companies worldwide,

including Binary City

3cx client logos
3cx client logos

Cut the Zoom. It’s All Built In.

Integrated Video Conferencing

  • Mobile and Desktop Apps 
  • Bandwidth Management
  • Remote Assistance 
  • Screen Sharing
  • Pre-upload PDFs 
  • Easy Polling Tool
  • Whiteboard Feature and More!
Start Your 3CX Journey  View 3CX Editions & Licensing
3cx ophone system and call centre solution on laptop with binary city logo
3cx voip solution on mobile device

Up to 80% Savings on Telephone Bills.

Mobile App

  • Only One Annual License Cost
  • Free VoIP Calls with your smartphone
  • Manage Live Chat, Facebook & SMS
  • Built-in WebRTC for Low Bandwidth Use
  • One-click Video Conferencing
  • Loaded with state-of-the-art business features
  • iOS and Android compatible

Start Your 3CX Journey   View 3CX Editions & Licensing

3cx phone system interface on mobile device with binary city logo

Browser-Based. Business Ready.

Web App

  • Make calls straight from your browser
  • Control calls on your IP phone or smartphone
  • Manage Live Chat, Facebook & SMS in one place
  • Built-in WebRTC for Low Bandwidth Use
  • One-click Video Conferencing
  • Chrome Extension to Never Miss a Call

Start Your 3CX Journey   View 3CX Editions & Licensing

3cx phone system and call centre solution on desktop

Be Part of the Team. From Anywhere.

Desktop App

  • Make calls from your desktop (CTI mode)
  • Work remotely from anywhere
  • See Colleague Availability in Real-time
  • Drag & drop call transfers with Receptionist View
  • Launch calls from your CRM or Outlook
  • Auto-generate customer & agent reports
  • Schedule and start video meetings
  • Access Wallboard and Q-Manager tools

Start Your 3CX Journey   View 3CX Editions & Licensing

3cx phone system and call centre solution desktop app

Next Generation Call Center Technology





Advanced Call Analytics

  • Real-Time Statistics
  • Chat & Call Reporting
  • Call Audio Recordings
  • Agent Activity Tracking
  • SLA Monitoring
  • Agent & Customer Insights
  • Team Queue Analysis
  • And More





Smart Call Handling

  • Queue Strategies: Round Robin, Hunt by Three, etc.
  • Barge-In Calls 
  • Listen-In Calls
  • Whisper to Agent 
  • View User & Agent Status



CRM Integrations

  • Salesforce
  • Office365
  • Freshdesk, And More
  • API Available 




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Operational Flexibility

  • Live Web Chat
  • Wallboards 
  • Switchboards
  • Hot Desking
  • Connect Remote Offices
  • Hosted or Self-Hosted



​

3CX PRO and Enterprise Editions 

A modern telecom services with lower investment costs


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Editions & Licensing 

Save on new licenses with our multi-year discount packages

3CX Licensing Estimator

Select your discount, edition, hosting option and preferred currency.

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Simultaneous
Calls		 Maximum
Users / Ext		 #Users / Ext
Recommended		 Basic | Pro | Ai
Editions		 Hosted
By 3CX		 Price
Per Year
Local currency conversions use online FX data and may vary slightly from final quoted totals.

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Compare 3CX Editions

Phone System Features 3CX Ai 3CX Pro 3CX Basic
Commercial Licenses Starting From 8SC+ 8SC+ 8SC+
User Features
Apps: Windows and Web Client, iOS, Android✓✓✓
BLF Busy Lamp Field✓✓✓
Headset Integration✓✓✓
Phone Directory✓✓✓
SIP Phones✓✓✓
Call Handling Features
Auto Attendant✓✓✓
Boss-Secretary (non-AI version)✓✓—
Call Logging✓✓✓
Call Parking / Pickup✓✓✓
Call Processing Scripts✓✓—
Inbuilt SBC for Offsite Phones✓✓✓
Integrated Fax Server✓✓✓
Intercom / Paging / PA Announcements✓✓✓
Multi-level IVR✓✓✓
Ring Groups✓✓✓
SIP Trunk Choice✓✓✓
System Configuration Features
Custom FQDN✓✓—
Custom IP Phone Logo✓——
3CX SMTP✓✓✓
Custom SMTP Server✓✓✓
Google Workspace / Full Integration✓✓—
Google Workspace / User Sync Only✓✓✓
MS 365 Integration / Full Integration✓✓—
MS 365 Integration / User Sync Only✓✓✓
VMware / Hyper-V / KVM✓✓✓
Xapi/Call API✓——
AI Transcription Features
Call Summary✓——
Call Sentiment✓——
Call Recordings via Google or OpenAI✓——
Call Recordings via OnBoard Server (16SC+)✓——
Speaker Diarization (for 3CX Transcription only)✓——
VoiceMail Transcription Free via 3CX Cloud✓——
VoiceMail Transcription via Google or OpenAI✓✓—
VoiceMail Transcription via OnBoard Server✓——
AI Agents
AI Boss-Secretary✓——
AI Personal Assistant✓——
AI Receptionist✓——
Call Center Features
Barge in / Listen in / Whisper✓✓—
Callback✓✓—
Call Flow Designer✓✓—
Call Queues✓✓—
Call Recording✓✓—
Call Reports Basic✓✓✓
Call Reports Queue✓✓—
Connect Remote Offices (Bridges)✓✓—
CRM Integration✓✓—
Hot Desking✓✓—
Scheduled Restore✓——
Skill-based Routing✓——
SLA Alerting✓✓—
Start / Stop Call Recording Rights✓——
Switchboard✓✓—
Wallboard✓✓—
Video Conferencing
3CX Link✓✓—
Onboard Video Conferencing MCU (16SC+)✓——
Polls✓✓—
PDF Sharing✓✓—
Remote Assistance✓✓—
Screen Sharing✓✓—
Whiteboard✓✓—
Maximum no. of participants250100—
Live Chat & Messaging
'3CX Talk' Link✓✓✓
Chat Reports✓✓✓
Live Chat & Wordpress✓✓✓
Facebook Integration✓✓—
SMS & MMS✓✓✓
WhatsApp Integration✓✓—
Enterprise features reserved for 16SC+
3CX Onboard Transcription Server✓——
Data Connectors (PostgreSQL/Google BigQuery/Grafana)✓✓—
Grafana Reporting / PowerBI✓✓—
Inbuilt Failover✓——
Logging to a Remote Syslog✓——
Multi Company / Multi-Tenant✓✓✓
MS Teams Direct Routing Integration✓——
Onboard Video Conferencing MCU✓——
Standby License✓——
Hotels
Hotel PBX (Self-managed only)✓✓✓
Hotel Module✓✓✓
PMS Integrations (16SC+)✓✓✓
User Features
Apps: Windows and Web Client, iOS, Android
BLF Busy Lamp Field
Headset Integration
Phone Directory
SIP Phones
Call Handling Features
Auto Attendant
Boss-Secretary (non-AI version)
Call Logging
Call Parking / Pickup
Call Processing Scripts
Inbuilt SBC for Offsite Phones
Integrated Fax Server
Intercom / Paging / PA Announcements
Multi-level IVR
Ring Groups
SIP Trunk Choice
System Configuration Features
Custom FQDN
Custom IP Phone Logo
3CX SMTP
Custom SMTP Server
Google Workspace / Full Integration
Google Workspace / User Sync Only
MS 365 Integration / Full Integration
MS 365 Integration / User Sync Only
VMware / Hyper-V / KVM
Xapi/Call API
AI Transcription Features
Call Summary
Call Sentiment
Call Recordings via Google or OpenAI
Call Recordings via OnBoard Server (16SC+)
Speaker Diarization (for 3CX Transcription only)
VoiceMail Transcription Free via 3CX Cloud
VoiceMail Transcription via Google or OpenAI
VoiceMail Transcription via OnBoard Server
AI Agents
AI Boss-Secretary
AI Personal Assistant
AI Receptionist
Call Center Features
Barge in / Listen in / Whisper
Callback
Call Flow Designer
Call Queues
Call Recording
Call Reports Basic
Call Reports Queue
Connect Remote Offices (Bridges)
CRM Integration
Hot Desking
Scheduled Restore
Skill-based Routing
SLA Alerting
Start / Stop Call Recording Rights
Switchboard
Wallboard
Video Conferencing
3CX Link
Onboard Video Conferencing MCU (16SC+)
Polls
PDF Sharing
Remote Assistance
Screen Sharing
Whiteboard
Maximum no. of participants: 250
Live Chat & Messaging
'3CX Talk' Link
Chat Reports
Live Chat & Wordpress
Facebook Integration
SMS & MMS
WhatsApp Integration
Enterprise features reserved for 16SC+
3CX Onboard Transcription Server
Data Connectors (PostgreSQL/Google BigQuery/Grafana)
Grafana Reporting / PowerBI
Inbuilt Failover
Logging to a Remote Syslog
Multi Company / Multi-Tenant
MS Teams Direct Routing Integration
Onboard Video Conferencing MCU
Standby License
Hotels
Hotel PBX (Self-managed only)
Hotel Module
PMS Integrations (16SC+)
User Features
Apps: Windows and Web Client, iOS, Android
BLF Busy Lamp Field
Headset Integration
Phone Directory
SIP Phones
Call Handling Features
Auto Attendant
Boss-Secretary (non-AI version)
Call Logging
Call Parking / Pickup
Call Processing Scripts
Inbuilt SBC for Offsite Phones
Integrated Fax Server
Intercom / Paging / PA Announcements
Multi-level IVR
Ring Groups
SIP Trunk Choice
System Configuration Features
Custom FQDN
3CX SMTP
Custom SMTP Server
Google Workspace / Full Integration
Google Workspace / User Sync Only
MS 365 Integration / Full Integration
MS 365 Integration / User Sync Only
VMware / Hyper-V / KVM
AI Transcription Features
VoiceMail Transcription via Google or OpenAI
Call Center Features
Barge in / Listen in / Whisper
Callback
Call Flow Designer
Call Queues
Call Recording
Call Reports Basic
Call Reports Queue
Connect Remote Offices (Bridges)
CRM Integration
Hot Desking
SLA Alerting
Switchboard
Wallboard
Video Conferencing
3CX Link
Polls
PDF Sharing
Remote Assistance
Screen Sharing
Whiteboard
Maximum no. of participants: 100
Live Chat & Messaging
'3CX Talk' Link
Chat Reports
Live Chat & Wordpress
Facebook Integration
SMS & MMS
WhatsApp Integration
Enterprise features reserved for 16SC+
Data Connectors (PostgreSQL/Google BigQuery/Grafana)
Grafana Reporting / PowerBI
Multi Company / Multi-Tenant
Hotels
Hotel PBX (Self-managed only)
Hotel Module
PMS Integrations (16SC+)
User Features
Apps: Windows and Web Client, iOS, Android
BLF Busy Lamp Field
Headset Integration
Phone Directory
SIP Phones
Call Handling Features
Auto Attendant
Call Logging
Call Parking / Pickup
Inbuilt SBC for Offsite Phones
Integrated Fax Server
Intercom / Paging / PA Announcements
Multi-level IVR
Ring Groups
SIP Trunk Choice
System Configuration Features
3CX SMTP
Custom SMTP Server
Google Workspace / User Sync Only
MS 365 Integration / User Sync Only
VMware / Hyper-V / KVM
Call Center Features
Call Reports Basic
Live Chat & Messaging
'3CX Talk' Link
Chat Reports
Live Chat & Wordpress
SMS & MMS
Enterprise features reserved for 16SC+
Multi Company / Multi-Tenant
Hotels
Hotel PBX (Self-managed only)
Hotel Module
PMS Integrations (16SC+)

last updated 24 April 2026 as per 3CX website

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